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ANSWERS TO YOUR QUESTIONS

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🛒 HOW WILL I KNOW IF MY ORDER IS PLACED SUCCESSFULLY?
Once you’ve completed checkout, you’ll see an on-screen confirmation message and receive an email with your order details. This means your order has been successfully placed and is being processed.
🌍 DO YOU HAVE INTERNATIONAL SHIPPING?
Currently, we deliver across the UK. However, we’re working on expanding our services to international customers soon. Stay tuned for updates!
📦 HOW DO I CHECK THE STATUS OF MY ORDER?
You can track your order easily by logging into your account and visiting the “My Orders” section. You’ll also receive email updates when your order is dispatched and out for delivery.
🔄 DO YOU ALLOW EXCHANGES?
Yes, we offer exchanges for eligible products. If you’ve received a damaged or incorrect item, contact our support team within 7 days of delivery, and we’ll guide you through the exchange process quickly.
🚚 HOW WILL MY ORDER BE DELIVERED TO ME?
All orders are delivered through trusted UK courier partners right to your doorstep. Once shipped, you’ll receive tracking information so you can follow your delivery in real time.
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🔐 IS BUYING ONLINE SAFE?
Absolutely! Agentix Building Supplies uses secure payment gateways and encryption technology to keep your personal and payment details safe. Shop with confidence every time.

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💳 WHAT PAYMENT METHODS ARE ACCEPTED?
We accept all major debit and credit cards, PayPal, and other secure online payment options available at checkout.
ℹ️ WHAT DO I NEED TO KNOW BEFORE ORDERING?
Please review your delivery address and contact details carefully before confirming your order. For any questions about a product, you can reach out to our support team — we’re always happy to help you choose the right supplies for your project.